Distributing surveys through Subscribe360 - Voice of the customer

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Following on from our previous blog “Gathering Member Responses and Feedback from VoC” we discussed the creation of surveys using the Dynamics 365 Voice of the Customer application within Subscribe360. In this blog we continue with the next stage and look at how we distribute customer surveys by creating an email template and a business workflow process within Subscribe360 that is aimed towards a membership audience.

The following video demonstrates how to distribute a membership survey through Subscribe360.

These survey can also be included in newsletters using email marketing platforms such as as MailChimp.

Contact Us today for more information on Voice of the Customer and how to distribute surveys through email templates and 3rd party email applications within Subscribe360.


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