Subscribe 360 is built on the best in class CRM solution - Microsoft Dynamics 365. By leveraging off this platform, we can focus on developing the specialised subscription and membership features our customers need but also take advantage of the significant ongoing R&D investment being made by Microsoft in Dynamics 365. This allows us to create and maintain these membership features more quickly, and at a lower cost than a custom-built solution.

Essential customer engagement, operations and CRM features provided by Dynamics 365 include:

  • Organisation & contact managementDyn365-circle2
  • Activity tracking
  • Lead and opportunity management
  • Quote, order and invoicing framework
  • Product catalogue and price lists
  • Automated workflow engine
  • Dashboard and reports
  • Full audit history
  • Marketing management
  • Security management
  • Voice of the customer for online survey
  • Portal and web technology
  • Mobile & Tablet Apps
  • Integration with Outlook, SharePoint & other elements of Office 365 as standard
  • Case management*
  • Social Engagement

*Pro subscription only, which includes the Dynamics 365 Customer Engagement Plan.

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